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Legal Information

Last updated: 1 January 2026

1. Company Details

Business Name: Xivralonoph
Registered Address: Trollsvingen 32, 6511 Kristiansund, Norway
Country of Registration: Norway
Phone: +47 716 70 977
Email: help-desk-@xivralonoph.world
Website: xivralonoph.world

2. Regulatory Framework

Xivralonoph operates in accordance with applicable Norwegian and European Union regulations. The following legal framework governs our operations:

Food Supplement Regulation

Zenavex is classified as a food supplement under:

  • Directive 2002/46/EC of the European Parliament and of the Council on food supplements, implemented in Norway through the EEA Agreement;
  • Norwegian Regulation on Food Supplements (Forskrift om kosttilskudd), issued pursuant to the Food Act (Matloven);
  • Regulation (EC) No 1924/2006 on nutrition and health claims made on foods;
  • Regulation (EU) No 1169/2011 on food information to consumers.

Food supplements in Norway are regulated by the Norwegian Food Safety Authority (Mattilsynet). Zenavex is sold as an over-the-counter food supplement and is not classified as a medicinal product.

Consumer Protection

Consumer rights are protected under:

  • Norwegian Consumer Purchase Act (Forbrukerkjøpsloven) of 21 June 2002 No. 34;
  • Norwegian Right of Withdrawal Act (Angrerettloven) of 20 June 2014 No. 27;
  • Norwegian Marketing Control Act (Markedsføringsloven) of 9 January 2009 No. 2;
  • EU Consumer Rights Directive 2011/83/EU (applicable via EEA Agreement).

Data Protection

Personal data is processed in accordance with:

  • Regulation (EU) 2016/679 — General Data Protection Regulation (GDPR);
  • Norwegian Personal Data Act (Personopplysningsloven) of 15 June 2018 No. 38;
  • Norwegian Electronic Communications Act (Ekomloven).

Data protection authority: Datatilsynet — datatilsynet.no, Postbox 458 Sentrum, 0105 Oslo.

Electronic Commerce

This website operates in accordance with:

  • Norwegian Electronic Commerce Act (E-handelsloven) of 23 May 2003 No. 35;
  • EU Directive 2000/31/EC on Electronic Commerce (applicable via EEA Agreement).

3. Advertising and Claims Compliance

All marketing communications relating to Zenavex comply with the Norwegian Marketing Control Act (Markedsføringsloven) and Regulation (EC) No 1924/2006. We do not make unauthorised health or medicinal claims. Any reference to properties of ingredients reflects established understanding of nutritional functions and does not imply medicinal effect.

Advertising content is overseen by the Norwegian Consumer Authority (Forbrukertilsynet): forbrukertilsynet.no.

4. VAT and Taxation

As a Norwegian business, we are subject to Norwegian Value Added Tax (merverdiavgift/MVA) regulations administered by the Norwegian Tax Administration (Skatteetaten). Applicable VAT is included in all product prices displayed on the Website.

5. Dispute Resolution

In the event of a dispute, consumers may seek resolution through:

  • Norwegian Consumer Authority (Forbrukertilsynet): forbrukertilsynet.no
  • Consumer Disputes Committee (Forbrukerklageutvalget): fkutvalget.no
  • EU Online Dispute Resolution (ODR) Platform: ec.europa.eu/odr — as Norway participates in the EEA, Norwegian consumers may use this platform for cross-border disputes.

Our email address for ODR purposes: help-desk-@xivralonoph.world

6. Applicable Law

These legal disclosures and all transactions made through the Website are governed by the laws of Norway. Any disputes shall be subject to the jurisdiction of Norwegian courts, without prejudice to mandatory consumer rights provisions applicable in any EEA member state.

7. Contact for Legal Matters

For any legal enquiries:
Xivralonoph
Trollsvingen 32, 6511 Kristiansund, Norway
Email: help-desk-@xivralonoph.world
Phone: +47 716 70 977